1.) In the past year, which of the following Clark International products have you purchased?
2.) How satisfied were you with the speed of delivery from Clark International?
3.) How satisfied were you with the condition of the product you received from Clark International?
4.) How long have you been a customer of Clark International?
5.) How often do you use Clark International products?
6.) Overall, how satisfied are you with the following?
External - Head lights, tail lights, reflectors, mirrors, windows, etc.
Internal – Dash gauge lighting, and other internal lighting
Internal – Gauge functionality
Internal – Cab electrical system and switches functionality
Internal and External – Overall Form, Fit, and Function
7.) How satisfied are you with the following characteristics of the Clark International product(s) you purchased?
Winch area inspection – (Lock, Cable, PTO, etc.)
Battery, Battery Box, and Tool Box
Wheels and Tires, and Spare Tire
Paint Quality and Finish Coatings
Steering, Differential and Brakes
Transmission
Engine
8.) How important are the following characteristics when purchasing a Clark International product, or part?
Quality
Price
Purchasing Experience
Installation, or First Use Experience
After Purchase Customer Service
Usage Experience
Repeat Purchase Experience